Customer reviews
Average Customer Review

63 of 64 people found the following review helpful
5.0 out of 5 stars Nice, Midrange Treadmill., July 17, 2016
Verified Purchase(What's this?)
This review is from: ProForm 505 CST Treadmill (Sports)
I did a lot of research before deciding to purchase this Proform treadmill. I had a Proform treadmill in the past that was passed down from my mother. It had been a really good one and lasted a long while. I even passed it down to my mother-in-law so it had been used for many years. I didn’t have a ton of money to spend so I was not looking at high end treadmills. I wanted a good mid range priced treadmill and I felt like this one would fit the bill.

The treadmill is super heavy and the box it comes in is enormous. My husband and I spent a good while just unboxing all the parts and getting the box out of the way so we could see what we were doing. First thing to do after unboxing is make sure you have all the parts before beginning to put it together. Actually I take that back, the first thing to do is make sure you are putting it together in the room you intend to use it in. Otherwise, you may have to remove a door, or worse, take part of the... Read more

10 of 10 people found the following review helpful
3.0 out of 5 stars Like the Treadmill but Faulty Motors???, January 27, 2017
Verified Purchase(What's this?)
This review is from: ProForm 505 CST Treadmill (Sports)
I got the CST 505 PLTF60913.1, 2014 Model. Firstly, the display does not have the blue backlight, so that is definitely misleading as I probably wouldn't have bought it.

The delivery was on time, they called before they showed up, and the package was about 200 pounds. I was able to slide it down into my basement and get it set up. Took 2 hours by myself to do the setup. Instructions we're pretty good and all the pieces we're there. The treadmill itself does have a clean/nice look about it. It is very sturdy. I'm a big guy at 6'2 275lbs, and it seems like it would hold me just fine.

Without anyone on it, we started it up and it sounded great and very quite. So my wife started the first workout of this treadmill and after 20 minutes the motor underneath the hood started to have an issue. There was this loud ticking/clicking sound coming from the motor (crud).

I emailed Proform Support and didn't here back from them, so I called a couple days... Read more

41 of 44 people found the following review helpful
1.0 out of 5 stars Product broke, customer service is non-responsive, September 7, 2016
Jason Haas (Seal Beach, CA United States) - See all my reviews
Verified Purchase(What's this?)
This review is from: ProForm 505 CST Treadmill (Sports)
Machine broke after three weeks of use. Filed a warranty claim and two weeks later have heard nothing. Tried to contact via phone only to be on hold for over an hour. Tried to contact online only for an automated reply to tell me I will be helped shortly, after 30 minutes of no response I give up. I'm out $500+. I have tried three different avenues and have not yet to make contact.

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